abide consult
customer training- and education management
Make your Customer Events a dynamic process within existing structures. By defining your event within Material Master Data Records it is possible to have a fully integrated process. Starting with the event planning, through the data entry of all participant bookings (Customer Orders), and concluding with the invoicing stage.
The correct Tool:
You are using SAP®, and both plan and organise Internal and Customer Events. In this case SAP® EM is the tool which offers maximum efficiency combining complete integration, full transparence and flexibility.
Use correctly:
Profit from our long – term international experience and the technical development offered by ABIDE on the basis of the ABIDE EM solution. Thus your Customer Event Management will be able to reach highest possible efficiency.
Your Advantage – Our Service
Uncomplicated organisation of Customer Events (ticketing, invoicing) by 100 % integration in your existing SAP® configuration and maintaining completed events in the SAP® Material Master Records.
Fast and flexible reaction to Customer requirements (bookings, cancellations etc) on the basis of continual transparence regarding Customer booking status.
Various possibilities for booking participants, whether in SAP® EM itself, by ABIDE interface with the Order Entry system, or alternatively by means of a direct connection to the Sales Force Systems.
Detailed and flexible reporting of the profitability, efficiency and results from your Customer Events.
Resources and bottlenecks as for example conference rooms and technology can be administered by SAP® EM Objects, especially created for this purpose, and thus you can maintain your control and overview your Events at any time.